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The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the Policy Document and the Terms of Business.

Genesis Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.

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Genesis Insurance

Need Help?

0330 818 0491

Our call centre is currently closed, but you can still request a call back at the next available opportunity.

Please complete your details and we’ll call you back.

Mon–Thurs: 08.30–19.30,

Fri: 09.00–18.00,

Sat: 09.00–17.00

Our address

For Annual Motor Insurance or Driveaway Insurance correspondence, including complaints, please use our new postal address rather than the one shown in your policy document:

Genesis Insurance, Suite 22/23, Citibase Aztec Centre, Aztec West, Almondsbury, Bristol BS32 4TD

Complimentary cover

Driveaway Insurance

Policies starting 21/03/24 - present

12 Month Insurance

Ageas Private Car (APC)

Policies starting 30/11/23 - present

Ageas Private Car (APC)

Policies starting 08/07/21 - 29/11/23

Covea

Policies starting 21/09/21 - present

ERS

Policies starting 17/11/21 - present

LV ABC

Policies starting 12/10/23 - present

LV Highway

Policies starting on or after 02/09/21

Optional products

Key cover

Policies starting 12/05/23 – present (Fortegra)

Courtesy Car Plus 21 Days

Policies starting 01/01/23 - present (AmTrust Europe Ltd)

Courtesy Car Plus 28 Days

Policies starting 12/05/23 - present (HDI Global Speciality SE)

Motor legal protection

Policies starting 01/01/23 - present (AmTrust Europe Ltd)

Excess Return

Policies starting 12/05/23 – present (Fortegra)

NB These documents relate to purchased Excess Return policies, not the free Excess Return Voucher

Breakdown Cover (provided by Allianz Global Assistance)

Policies starting 20/10/22 - present

If your policy document is not shown above and you would like a copy, please call 0330 818 0492

Need Help?

0330 818 0491

Our call centre is currently closed, but you can still request a call back at the next available opportunity.

Please complete your details and we’ll call you back.